Contact

Contact Us

We’re here to help!

At Pure Paws Supply, your experience matters to us — and so does your pet’s comfort. Whether you have questions about a product, need help with an order, or just want advice on choosing the right item, we’re always happy to assist.

⭐ How to Reach Us

📧 Email: purepawssupply@gmail.com

We respond to all messages within 24 hours (often sooner).

⭐ Common Reasons to Contact Us

• Questions about shipping or delivery

• Help choosing the right product

• Order changes within 24 hours

• Warranty or quality concerns

• Returns or exchanges

• General customer support

⭐ Our Support Hours

We respond to emails 7 days a week:

Monday – Sunday

9AM – 6PM CST

⭐ Order Help

If you’re contacting us about an order, please include:

• Your full name

• Order number

• Email used at checkout

This helps us assist you faster.

⭐ We’re Here for You

We’re a small U.S.–based business, and we truly appreciate your support.

Thank you for choosing Pure Paws Supply — where modern design meets pet comfort.